From 1 October 2024, employers must pass on all tips to their workers. Check what the new Tipping Act means for you.

Find a job with our local Citizens Advice. Opportunities are available across a wide range of roles in England and Wales. If you are looking for voluntary roles, including trustee positions with local ...

2. An option to reduce the service with no penalty after 3 months The above term(s) constitute an essential part of the contract and to date this has not been fulfilled. I am requesting your company ...

Use this template to write a letter to a trader if they've done poor quality building work, decorating or home improvement for you. It should help the trader understand your point of view and their ...

Use this letter template to complain to a private seller about goods that don't match how they were described to you. It should help the seller understand your point of view and their legal obligation ...

Clients can come into centre/phone/email or webchat for an initial assessment. If client needs further support they will be offered an appointment either F2F, telephone or video.

Use this letter template to complain to a trader about faulty goods. It should help the trader understand your point of view and their legal obligation to sort out the problem. You can send the letter ...

Please note we do not offer a drop in service. Face-to-face appointments are available on Tuesdays but need to be pre-booked. Please call our free phone line (0808 278 7854) first to discuss your ...

Please note we do not offer a drop in service. Face-to-face appointments are available on Tuesdays but need to be pre-booked. Please call our free phone line first to discuss your issue.