Salesforce has long been a must-have tool for any business that looks to have their customer relationships managed as ...

Inbound marketing and customer relationship management platform HubSpot Inc. today introduced Breeze, the company’s ...

In today’s fast-paced business landscape, AI-driven analytics have transformed how companies develop and execute strategies, ...

Our team of experts reviewed 51 CRM software products and evaluated over 5,300 data points. In over 100 hours of research, we ...

A CRM migration to the cloud from an on-premise system is an opportunity to streamline operations, boost customer engagement, ...

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

No matter the industry, a CRM filled with outdated, incomplete or incorrect data can hinder even the most talented sales team ...

Blackpool Transport set out to standardise the customer service function so that data was consolidated and it could improve ...

From personalization to hyper-personalization and from automation to hyper-automation of the customer journey, the future of CX is all about prediction and delight to attract and retain new consumers ...

Zendesk is a leading UK customer service solution, with all the functionality your business is likely to need. Small business ...

By focusing on continuous improvement, you can set your business apart, foster lasting relationships and achieve long-term ...